Care and Health Consultancy

Our Staff and Key Associates

Jerry Oliver Jerry Oliver - Managing Director

Jerry is a qualified Health and Social care professional with over 30 years' continuous experience of leadership in both care sectors at Director and senior managerial levels in particular Adult Care, Housing and PCT environments. His experience at a political and corporate level with Members and other Corporate Directors has been vital in achieving the changes and investments often required where needs led budgets are in the "spotlight" and require controlling and reshaping often in year against other corporate priorities and deliverables.

Jerry is used to formulating, consulting and implementing significant service change and investment/financial efficiencies either through major service reviews, integration or more latterly through Procurement and Commissioning work at both operational and strategic levels. He has introduced client group commissioning strategies across all Adult Care areas linked with Procurement and Market management arrangements.

Prior to Regional Government office re-organisation he was working as the Regional North West Social Policy Lead for the DH (Adult Care) notably transformation in cross agency arenas of Social Disadvantage.

Jerry also undertakes Serious Case reviews, Domestic homicide reviews, Safeguarding investigations, Independent complaints and representation work.

Jerry is the MD for Janjer Ltd. Janjer Ltd was started by Jerry in 2006. The company has grown each year since its inception in 2006 and now delivers services across the UK. This growth is entwined with the stability and increasing resource base of its UK wide network of Associates who are all professionally qualified and significantly experienced practitioners in their own right.

 


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Jane Oliver

Jane Oliver - Director

Registered Nurse and Registered Midwife. An experienced qualified practitioner, having worked over 35years in a range of areas in the Health Care Sector, with-in Hospital and Community nursing and Midwifery services, Co-Director of Janjer since 2006.


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Alan Thomas

Alan Thomas - Associate:

Alan Thomas has worked as an inspector with the health and social care inspectorates in England (CQC), and for the Welsh government (CSSIW), since 2002. The roles involved the inspection of adult/children’s services, NHS Trusts, registration/regulation of local authorities and independent providers of health and social care services.

  

He has also worked as a health/social care consultant since 2010, working with organisations to successfully complete their registration with CQC/OFSTED/CSSIW or to challenge the decisions of regulators. The consultancy roles have included working with the voluntary/private sector supporting and developing new, or existing services, auditing policies/procedures and risk management.

   

He is a qualified/registered social worker. He has worked with people with varied support needs including: individuals with learning/physical disabilities, older persons, mental health, homelessness, and in the NHS. He has further experience at managerial level, managing a generic team of inspectors, regulating children's/adult health and social care services in England.


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Alex Turner

Alex Turner - Associate:

Alex's background is in adult mental health nursing (qualified 1992). Clinical practice in hospital, community and residential settings prior to moving to inspection and regulation from 2002 to 2009 (National Care Standards Commission / Commission for Social Care Inspection / Ofsted). Manager of a residential provision for children from 2009 - 2013. 

Employed by the Care Quality Commission as bank inspector from 09/13 to date.  Working with Janjer, Alex regularly undertakes risk management surveys of a wide variety of health and social care providers; he has been commissioned to undertake themed reviews of various  children and adult service providers; he has also delivered training in topics such as positive behaviour support, safeguarding and safer recruitment. 

In 2016 Alex completed a return to practice course regaining registration with the NMC as a Mental Health Nurse in May 2017. Clinical hours completed within Specialist Inpatient Forensic Services from June 2016 to July 2017. From July 2017 Alex works 12 hours each week based with a Crisis Response and Home Treatment Team / Street Triage Service. Alex is also employed by NHS Professionals and cover shifts for Criminal Justice Liaison and Diversion Services in Police custody suites and County Triage.  


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Alison Blinston

Alison Blinston - Associate:

Alison has 30 years’ experience in education and training, including as a senior manager within a college awarded outstanding by Ofsted. She is highly motivated and an excellent communicator, with a proven track record of working with, and leading, high performing teams. Alison is committed to continuous improvement of self and the service.

 

She has taught/trained/coordinated/managed in schools, colleges and a local authority and is now training to be an Ofsted inspector. Throughout her career Alison has worked with focus, courage and decisiveness to develop pro-active solutions, leading to good outcomes for customers. In her spare time, she volunteers for environmental charities and is a member of Woodborough Parish Council.


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Andy Taylor

Andy Taylor - Associate:

Andy has over 30 years’ experience in Residential Child Care. His career began with National Children’s Homes (Action for Children) in 1983

He progressed from a Residential Support Worker, to deputy manager in 1989 and Homes Manager in 1991 working as Registered Manager in several children’s homes.

As residential child care developed over the years and the introduction of the National Minimum Standards he went on to develop specific policy procedure and guidance for staff to help them provide outstanding provision.

He completed his Post Graduate Diploma in Management in 2002 and Diploma in Social Work in 2005 he worked as Head of Residential Services post at Kirklees Metropolitan Council.

For six years he was ‘Divisional Manager, Looked after Children, Residential Services’. Here he had the strategic responsibility for internal and residential provisions. Thus his ability to prioritise tasks, work to deadlines and communicate effectively with both internal and external partners.

Andy had particular responsibility for Quality Assurance ensuring young people placed internally and externally were receiving the service they deserved and that the Local Authority obtained value for money for all aspects of commissioned services.

Andy moved to a large Child Care and Education organisation in January 2013 as of Head of Care. As the operations Manager he was involved in all aspects of frontline service delivery as well as Back office support and administration.

Andy has an excellent  understanding of National Legislation, Children Act, leaving Care Act, The Children’s Homes Regulations and Quality Standards 2015 as well as  initiatives like ‘Working Together’ to maintain the highest standards of protection of vulnerable children.

With 35 years’ service in place Andy retired from ‘coal face’ services in 2018.


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Ann Cornelius

Ann Cornelius - Associate:

Ann has worked at a senior level in the housing association sector for over thirty years, holding three Chief Executive roles.  She has significant experience in large scale change projects and business transformation, using leadership skills to effect changes to culture and staff attainment. She specialises in leading teams to improve services and performance and enabling organisations to transform both culturally and operationally.   

She has a wide range of functional experience in a wide range of services, including housing management, asset management, development, supported housing, customer services, commercial services and community development.  She also a track record of working with Boards of Management to help them work through change, develop new approaches and create a new strategic plan.  In particular, she has worked on specific projects relating to governance improvements, business planning, corporate planning, financial reporting, audit and risk.

She is experienced in working with Regulators, Commissioners, Health, Social Services and the Voluntary Sector in England and Wales.  She is a member of the Board of a Housing Association in the South West and is Chair of a Domestic Abuse support service.


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Charlotte Rowe

Charlotte Rowe – Care Practice Manager:

Charlotte has a history in corporate operations and strategic management, prior to transitioning to the health and social care sector. Beginning in Criminal Justice she has worked within adult mental health, recovery and addiction with her most recent period in Children’s Services. Charlotte has a wide range of experience across statutory children’s care in practice , QA and Management, working with regulators, advising on practice strategies and implementing improvement journeys. Charlotte has worked within the arena of Court Work managing County Court Teams, and being highly regarded within the legal arena both as a expert witness and in supporting good practice in court work.    


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Cherryl Pharoah

Cherryl Pharoah - Associate:

Cherryl has worked in Local Government and the Third Sector since qualifying as a social worker in 1993.

   

During this time, she has held both operational and strategic roles within Children’s Services. She has successfully managed services for Looked After children and the child protection services and has 5 years proven leadership skills as a member of the senior management team.

   

She has worked as an independent social work consultant since the spring of 2013. This has provided her with many opportunities and new challenges that have permitted her to continue to work alongside Local Authorities and the Private Sector – primarily in fostering, adoption and safeguarding of children and young people.

   

Cherryl prides herself on doing a ‘good job’ at all times and does so by working in collaboration with others and drawing upon the extensive experience she has in children’s social care coupled with her extensive knowledge of legislation and the subjects that are ‘current’ at any given time.

   

Cherryl is also an independent chair of a regional Local Authority Panel and a member of the BAAF Independent Review Mechanism – each of which requires a critical eye and the analysis of complex information.  She is extremely proud to be a trustee for a voluntary adoption service within the North East region.


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Cheryl Ashton

Cheryl Ashton - Associate:

Cheryl has over thirty years’ experience in mental health, substance misuse, learning disability, forensic and extra care settings together with 20 years’ experience supported housing at a senior level.  Cheryl has registered manager experience and start-up care home experience ensuring understanding and implementation of Quality Standards.  Cheryl has experience of social care inspections in mental health, learning disability and extra care settings. Cheryl has social work experience and is a practice educator for social workers she has been a nurse mentor and an occupational health mentor. 

Cheryl gained a BSc hons degree in care and education in the community and has developed many skills particularly in education, health and social care, quality assurance, leadership, assessment, person centred care planning.  In past role she has carried out internal quality audit's for supporting people to ensure that service is adhering to the quality standards.


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Chris Mills

Chris Mills - Associate:

Social Care Consultant with comprehensive knowledge and experience at a senior level of operations management, complaints and case investigation and review, social care management and practice issues, quality control and policy/business support across the social care sector including services for both children and adults. 40 years' experience of working in the sector.

Proven skills and experience in management, supervision, panel chairing, policy and strategy development, investigation and risk management assessment, report writing and practice skills.

Proven skills and experience in the evaluation and improvement of services across the sector.  

 

 


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Daksha Patel

Daksha Patel - Associate:

Daksha is an experienced and successful professional with experience of working in the National Health Service, Local Authorities and as a Management Consultant delivering results at a senior management level. She is able to work at a strategic and operational level with expertise in the implementation of the Putting People First agenda, multi-agency partnerships, project management, commissioning and procurement and integrated services between health, voluntary sector, social care and housing support services.

  She is highly self-motivated, goals oriented individual and has a real passion for working with people to help realise their potential through motivating, inspiring and influencing the achievement of goals in order to make a real difference. She is able to demonstrate an excellent understanding of local authorities, the health service sector and the wider public sector organisations, the complexities, challenges and rewards of working across sectors. Daksha’s level of understanding, experience and leadership skills have enabled her to successfully work at a senior level and implement a number of projects and service changes throughout her career.

 


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Debbie Parkinson

Debbie Parkinson - Associate:

Debbie has over 30 years’ experience as a health and social care manager.  She has successfully developed innovatory multi-agency services to a range of service users and has long-standing expertise in community-based service provision to people with mental health issues.  Debbie has worked for over 20 years as a Registered Manager of voluntary sector organisations, pioneering the delivery of person-centered support to those with complex mental health issues including dual diagnosis, mixed-type dementia, and drugs and alcohol dependency.

Debbie has developed a deep understanding of the challenges faced by health and social care practitioners.  She has extensive experience of service regulation, workforce management and development, and the management and assessment of risk. Debbie has a Professional Certificate in Management and a Diploma in Health & Social Care.


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Hollie Venn

Hollie Venn - Associate:

Hollie has over 15 years’ experience of working in the voluntary sector with many vulnerable groups such as young people, homeless and vulnerably housed people, substance misuse, offenders and people who have experienced domestic abuse; since graduating as a youth and community worker.  

 

Hollie has held both frontline operational and senior leadership roles within the sector and has successfully managed both accommodation and community-based services across the East Midlands. 

 

Hollie has a detailed knowledge of quality and auditing systems and standards and has worked successfully alongside commissioners to help shape services in light of strategic and commissioning intentions.  Hollie also has experience of domestic homicide reviews. Hollie has experience of leading services through periods of change including the implementation and closure of services.

 

Hollie has comprehensive experience of the challenges the sector faces and how services can respond through demonstrating both quality and innovative ways of working.  Hollie has a keen interest in demonstrating how the “golden thread” of evidence can bring about positive outcomes for vulnerable people. 

 

Hollie understands that constant reflection and a commitment to reviewing practice can deliver these outcomes.  Hollie recognises the value of working with both voluntary and statutory partners to deliver services and has vast experience of partnership working and consortium arrangements. 

 

Hollie is a Board Member for a housing association which requires an understanding of the sector, an ability to understand complex reports and data and make senior decisions in relation to any governance arrangements Hollie also mentors’ members of staff as part of this role.

 


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Jack Marshall

Jack Marshall - Associate:

Jack Marshall has over 30 years in business development and organisational management as a senior manager in training and development.  I led on the acquisition of three businesses to form a major training and development business in the Highlands for one of the leading entrepreneurs in Scotland. Set up his own HR and L&D consultancy in 2002, designing and delivering a range of programmes for Scottish Government, SPS, Royal Mail, DFID and many others.  In 2010 I joined one of the world’s largest recruitment companies to help forge new business before deciding to study for and gain an MSc in Entrepreneurial Leadership at Edinburgh Napier University in 2015. I am a chartered fellow of CIPD, EFQM assessor with extensive project management skills trained in PRINCE2 and six sigma methodology and an accredited SROI practitioner.   


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Jeff Russell

Jeff Russell - Associate:

Jeff Russell has over 35 years’ experience in adult social care at operational, strategic and chief officer level across both public and independent sectors. He is familiar with the challenges of service design and delivery in both urban and rural settings and  has particular expertise in partnership working between health and social care, compliance with CQC, commissioning and outsourcing of public services, and in collaborative working across the  voluntary sector.

Jeff qualified as a social worker in 1986 and has managed residential, day and domiciliary services, hospital social work and locality operational social work teams across all adult care client groups. His focus has been in service design and partnership working particularly around preventative work and this has led to national awards and conference presentations at regional and national level. Having  also been a chief officer of a medium sized business he brings a balanced understanding of good practice, business strategy, risk management, personnel and compliance with CQC, Charity Commission, HASWA and local authority commissioning processes.

He has a particular interest in the faith and voluntary sector having founded several charities, and he continues to volunteer at the front end and act as a Board member on several charities.


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Joe Preshur

Joe Preshur - Associate:

Joe has over 30 years clinical experience working in the NHS as a Registered Mental Health Nurse and later roles as a Senior Manager within Clinical Governance. He also has a Cert Ed in Health and Social Care and spent some time teaching adults in FE settings. 

He has set up and worked as a Health Care Consultant since 2013, mainly in developing Supported Living projects for people with enduring mental health problems. He has extensive experience in training staff in both Conflict Resolution and Management of Violence and Aggression. 

He has skills and experience in management and supervision and is Root Cause Analysis trained.


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Lynda Claydon

Lynda Claydon - Associate:

Lynda is an experienced practitioner, having worked 20 years in a range of health and social care settings including Hospital, Residential Care (adults and children), Substance Misuse Services, and Community based services. 

She has been successful in managing services and has been registered with Ofsted. Lynda is a qualified Health and Social Care Trainer delivering training packages across a broad subject range.


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Nick Blinston

Nick Blinston - Associate:

Nick has over 20 years leadership experience in local government. He is an experienced customer focused strategic manager, with extensive partnership experience in the public sector and proven track record of delivering excellent services. He has transformed services to meet strategic objectives and improved outcomes for customers through an excellent understanding of programme and project management and a thorough knowledge of working in a political environment. He has demonstrated innovation and creativity in achieving positive outcomes within the context of budget pressures and reductions.

 

As a health and social care consultant he combines his wealth of experience and knowledge with an approach based on establishing strong relationships to seek tailored solutions that meet organisational needs and better outcomes for clients.


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Paul Danks

Paul Danks - Associate:

Paul has an exemplary service record after serving 22 years in the Royal Electrical and Mechanical Engineers achieving the rank of Warrant Officer.

As a natural progression he became a proven Health and Safety Professional with a strong track record in the industry. He has been a Consultant/Trainer for the past 7 years which has included the delivery of a wide variety of health and safety training courses, NVQ mentoring/assessments, auditing and providing advice and support regarding health and safety management systems within organisations.

Paul has developed strong relationships with customers, with consistently excellent feedback being received from course candidates. He has a practical, approachable manner with a strong wealth of transferable skills.


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Paula McCabe

Paula McCabe - Associate:

Paula McCabe is a Mental Health Nurse with 27 years’ experience in clinical practice, management and training.

After extensive experience in acute mental health care, Paula specialised in Dementia care with many years’ experience of managing nursing homes. Expertise includes setting up new services, development and improvement of existing services, project management, staff management and team building.

Paula has a keen interest in developing operational systems and audit processes which assist in delivering sustainable improvements to standards of care.

Recently she has assisted organizations to gain a ‘Learning and Development’ award from The Centre for Assessment and accreditation with the National Autistic Society

Paula also has considerable experience in staff development and training, having worked as team leader and clinical trainer on UK wide projects.  A particular area of interest is writing and delivering bespoke training in specialist areas such as Dementia, Person Centred Care and Autism.


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Peter Wiggin

Peter Wiggin - Associate:

A registered social worker, Peter has extensive experience of management, strategic planning and practice in local authority services and national children’s charities. He has worked independently for 17 years.

 

Peter has worked as a Senior University Lecturer in Social Work and Health and Social Care and continues to work as a Consultant and Associate University Lecturer. He is able to successfully combine this knowledge and experience with research and practice across all client groups to deliver excellent outcomes for the users of health and social care services.  He also creates and delivers both short courses and longer-term training programmes and works as an Associate for Janjer.



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Rachel Ashton

Rachel Ashton - Associate:

Rachel has 23 years’ experience of working in the Adult Social Care sector. Her professional background is predominantly in Learning Disability and specialist Autism services.
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Steve Barnett

Steve Barnett - Associate:

An experienced social care manager and practitioner, who has acquired strategic support services expertise in a variety of Social Services settings.  Steve is a qualified social worker with a generic experience who has managed a variety of practitioner and support services teams, as well as having been an approved mental health social worker. 

 

He has also been an inspector in both fieldwork services, children's homes and boarding schools.  Steve has a NEBOSH health & safety certificate; expertise in quality assurance systems; and experience in the independent investigation of complex complaints.  Currently Steve is focusing on the demand for social care surveys, for which he can draw upon a wealth of management experience.


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Tim Wye

Tim Wye - Associate:

I have had an extensive career, mainly in adult and older people services in the Voluntary sector, Local Government and the NHS. Roles have included operational and project management. The bulk of my career has been in Commissioning and, until 2017 I was head of Adult Commissioning for Bristol City Council. I have also experience of capital programmes, for example having lead the development of a community hospital in South London. I hold a Masters Degree in Social Policy and Planning.


As well as working with Janjer, I am a paid Chair for a residential care and older people's housing provider in Bristol, I also work freelance on short term projects and for example, I recently carried out a service review of a Bristol Charity for older people.


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Sue Hortop

Sue Hortop - Associate:

Sue is a qualified and registered social worker and has over 40 years experience of working within the heath, social care and criminal justice sectors, most recently as Director of a Therapeutic Residential Children’s Home and Registered School for the past 22 years. Her experience includes a good working knowledge of regulation, HR, risk management, strategic planning, care planning, training and supervision.


Sue has extensive knowledge of business planning, management and implementation and maintaining all aspects of the working environment and underpinning this with relevant legislation. Sue is a social work practice teacher and a qualified clinical supervisor and takes a keen interest in the quality of staff development and training needs. She has a positive and proactive approach to staff empowerment through enabling reflective and task focused supervision and training.


Sue has worked alongside high risk adult offenders and children with complex trauma, attachment difficulties and high-risk challenging behaviour. Her experience includes preparation of reports for Crown Court, the Parole Board, children’s placement and court reports. She has mentored and supported colleagues across the sectors in regards to report writing and developing working styles as part of their continuous professional development.


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James Cox

James Cox - Associate:

James has had a career in health and social care spanning over 30 years. Since 2001 he has held senior management positions in the 3rd sector and the NHS. James has a person centred approach believing fundamentally in the potential for everyone to develop. He is a team player, achieving goals through collaboration with good interpersonal skills. James is motivated by development and growth, he enjoys the challenge of identifying and developing opportunities for innovation and making things happen. A strategic thinker with good strategic appreciation and vision, able to build and implement sophisticated plans. James has an entrepreneurial spirit, is pro-active and has a strong drive to make improvements through his work.


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Our administration team is:



Heather Fitzpatrick (Administrator)
June Anderson (Team Leader)
Karen Hutchins (Administrator)



Janjer's staff values are a corner stone of the Company's strength.  These values cover:


•        Team work

•        Delivering our best

•        Mutual respect

•        Effective communication

•        Clarity about roles and responsibilities and expectations

•        Openness to change

•        Self-reflection

•        Celebrating successes

•        Sharing good practice

•        Fairness and inclusiveness in providing opportunities to all

•        Awareness of individual needs

•        Continuous improvement